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City Index Customer Reviews, Expert Rating & News

The City Index demo account comes with 10,000 demo credits and allows access to all features of the platform. City Index offers forex CFD markets on over 65 global FX pairs including majors, minors, and some exotics. Traders can choose from USD, GBP, EUR, and other cross-currency pairs.

As expected, City Index takes customer protection very seriously and has several measures. This includes separate accounts to ensure funds are kept separate from the company’s operational funds. Additionally, negative balance protection and enhanced security measures also add to the picture. City Index uses advanced encryption technology to protect data, and two-factor authentication.

Platform Features and Tools

A YouTube review found an excellent series of TA videos but none were linked directly to the website. The broker also provides how-to articles on each of the major trading venues as well as a full-featured help and support database. Forex traders can gain access to forex markets through spread betting, CFDs and foreign exchange spot transactions. You can trade on MT4 and MT5 with City Index, but functionality and market access is not as good as their main proprietary trading platform or some of their MT4 competitors.

• City Index is popular only because of its reputation, but also the number of features it offers.
• An education section features written how-to-trade tutorials that are organized into eight sections.
• All information presented on TopBrokers.com website, including charts, quotes and financial analysis, is informational and doesn’t imply direct instructions for investing.
• You can get a demo account to test City Index’s products and to experience its customer support firsthand.
• He heads research for all U.S.-based brokerages on StockBrokers.com and is respected by executives as the leading expert covering the online broker industry.
• But you are safe if you did so, the amount would simply be returned to the source if you mistakenly transfer the amount this way.

City Index Trading App Review

There is an extensive range of support services designed to help clients set up in the right way and an impressive collection of analysis and research features which help the broker stand out from the crowd. To fully review City Index, we put together a set of criteria to measure the broker against. This includes regulation, trading platforms, tools, tradable instruments, fees, customer support, educational resources, and other additional features. We also looked into users and expert reviews, to gain a thorough overview of what City Index offers.

Client Support

Regulated by ASIC in Australia, City Index offer both proprietary and MT4 trading platforms, advanced tools and fairly competitive spreads. They’re known for their comprehensive customer service and transparent market prices. City Index is a leading multi-asset broker specialising in CFD and forex trading. It has been operating for 40 years and has had an office in downtown Sydney since 2006. City Index offers a wide variety of trading platforms, including robust mobile applications on iOS and Android for on-the-go traders. This is an industry-standard platform that has many features and analytical tools.

Special Features

• Traders need to understand and remember that CFDs are leveraged, complex products that may be accompanied by the risk of incurring losses that may exceed the initial deposit of the trader.
• In addition, the broker is regulated by an impressive list of Tier-1 financial authorities including the Australian Securities and Investments Commission (ASIC).
• Also Konrad explained when I asked about how the account handles dividends.
• Overnight financing rates are also inline with what you would expect 2.5% over/under SONIA rates.
• Access fast deposits and withdrawals through local banks and be assured that there’s a course of action that you can take if something does go wrong.
• Bid offer spreads on all markets are shown using live feeds and the FAQs section does a good job of answering probable questions.

The announcement confirms rumours that began in the autumn that Bird was set to return to the industry with Ikon, which is due to re-launch in 2018. In our City Index video review we test the platform with real money, put some trades on and highlight some of the broker’s unique features. Whilst voice brokerage still forms part of City Index’s offering, they are, as with everyone else, doing the majority of their business online and working hard to make their platform stand out.

User Experience and Ease of Use: 4/5

The Standard Account doesn’t have a minimum deposit for opening an account; they simply ask that users deposit what they can afford. However, the MT4 account requires a $250 minimum deposit for those using credit and debit cards. City Index doesn’t charge deposit fees and there are no withdrawal fees.

City Index is fully regulated by three tier-1 regulators (highest trust score in the industry). Using City Index’s mobile app, you can easily set alerts and notifications to remain updated with what is happening city index review within the platform and across the global markets. I often do this if there is a price level I am waiting for or a particular setup and I do not want to hang around watching charts all day and night.

When it comes to trading education, we think this is a big strong point for City Index. When you open an account you gain access to an impressive educational trading academy. In addition to these methods, traders can also find the answers to a range of frequently asked questions in the FAQ section of the brokerage’s website. Perhaps the single aspect we like most about City Index is the vast range of CFD trading options it offers. To help prevent negative balance protection from needing to be activated, a margin call system is also used.